FAQs
Discover detailed responses to common queries and concerns.
Common queries and responses
Alongside our competitive rates, we take pride in our availability to assist with any questions you may have during the life of your loan. Whether you are a first-time buyer or a seasoned investor, we are dedicated to being there for you whenever you need us.
What role does a broker play?
A broker is a finance expert who collaborates with you individually to explore your borrowing objectives and determine your eligibility for financing. They typically offer a more personalised service compared to a lender and have access to a variety of loans from multiple lenders, enabling them to secure the most suitable loan terms for your specific needs.
Are there fees for home or investment loans?
There are no additional loan payments or fees associated with securing a loan through a broker. Brokers earn their commission from the lender for bringing in new business, but this does not impact your interest rate or any other terms of the loan agreement.
Is using a broker more costly?
Utilising a broker comes at no cost to you, as the lender compensates your broker. With access to hundreds of loan options from various lenders, brokers will identify the most suitable loan for your situation. Typically, this involves a mix of the lowest available rate and the most convenient product features for you.
Some brokers may charge service fees, which must be disclosed prior to offering their services.
How much can I borrow?
Our borrowing calculator can provide a rough estimate of your potential borrowing capacity. For a more accurate evaluation, please reach out to our team. We can explore your options together and discuss your individual situation in greater detail.
Should I choose a fixed or variable rate?
Variable-rate home loans, as the name implies, have interest rates that fluctuate over time. They typically offer more flexibility than other loan types, featuring options like redraw facilities and the ability to make extra repayments. However, the repayment amounts can vary.
In contrast, fixed-rate home loans provide consistent monthly repayments, allowing you to know exactly what you will pay each month throughout the loan term. While they may lack some flexibility, they offer borrowers reassurance when planning their budgets.
When deciding which loan type suits you best, consider what matters most to you: the flexibility of variable rates or the certainty of fixed repayments.
Which lenders do you partner with?
Thanks to our relationship with a mortgage aggregator, we can access loan options from over 40 different lenders. This enables us to assist you in finding a variety of suitable options tailored to your unique circumstances.